Paypal took payment from both bank account and credit card
Hi, just thought i`d let you know what has happened to me using paypal. Bought an item for £200 and as i only had £100 in my current account i changed the payment option to my credit card. Tried to pay but it didnt complete due to a problem at the sellers end. Emailed seller about this and he replied saying try again, problem should be solve. This time my credit card payment went through. All seems okay but then i get a letter from my bank telling me i`m overdrawn by £100. Check with bank and see that paypal has withdrawn £200 from my current account. Contact paypal and tell them they have taken the money for the purchase out of my current account causing me bank charges of £5 a day. paypal confirm i have paid for the item through my credit card so i ask why have you taken it from my current account as well? They say because the first attempt didnt go through they automatically took the money from my current account without telling me. i say to them that means you’ve got £200 of my money where is it and they say it takes 7 working days to clear from the bank and will show up as a £200 paypal credit in due time! seems like paypal can dip into your current account at will without your permission and take your money. Not happy about this at all and still waiting for the £200 to show up as a paypal credit.
Posted: May 20, 2014 at 6:35 pm