PayPal mistakenly put a hold on my account and did nothing about it.
After being diagnosed with an illness that was going to keep me home indefinitely without medical insurance, I somehow needed to support myself, so I opened an eBay and PayPal account.
After a 8 years years of working very hard at this business and perfecting it with a custom made logo, store front and pages, as well as a high standard for product and customer service, with a 99.9% rating and 0 complaints or open claims,… PAYPAL decided to put a 90 day hold on 2700.00 + dollars, stating “complaints” and a “bad rating” which was untrue, I didn’t have any of these issues.
PAYPAL also asked me to confirm my identity with copies of utility bills and a copy of my DL, which I did comply with. After sending I called PayPal and spoke to a supervisor, who confirmed, I in fact did NOT, have any reason to have a hold placed on my account, that I was indeed a perfect seller and should NOT have this hold on my account, that this hold must be a mistake.
HOWEVER !!! Once a hold is in place it CAN NOT BA REMOVED, AND MUST RUN ITS COURSE. I told the supervisor, in 30 days I will be evicted from my home!! All the money I have was in that PayPal account. The best response from PayPal was to borrow money from someone,… But who ???? I have no family. I called PayPal everyday, begging them to take this unwarranted hold of my account, to no avail. Eventually, I had so much negative feedback from not being able to ship out any product that eBay closed my store, because now I did have negative FB and open Claims against me and my store for refunds that I couldn’t give for 90 days. After refunding, there was no money left. I lost everything. I lost my amazing store, and I can NEVER SELL ON EBAY AGAIN, and I lost my ability to support myself. I also lost my apartment and have been homeless ever since 2011. I’ve tried many times since to fix this with PayPal and EBay, and I get treated like some third world criminal, I’ve even been yelled at and hung up on.
I’m innocent, I worked hard to make the business work. It was all I had to survive with my illness, those thief’s put a sick, defenseless, and now, broke woman, THANKS TO THEM, on the streets, and they don’t give a DAMN !!!
Posted: April 14, 2016 at 6:58 pm