PayPal lied to me about Seller Protection
I was told by PayPal that I would be protected as a seller. I was selling basketball tickets and called twice to make sure that this was OK and that I had seller protection. 160 days later the buyers filed a chargeback. I submitted documentation showing everything that I had done was done correctly. It didn’t matter to the credit card company and Paypal did not protect me as they had promised they would do. They said if the buyer had disputed through Paypal I would have been protected but because they disputed through their credit card company I wasn’t. It didn’t make sense. PayPal promises chargeback protection. The tickets were sold almost at facevalue! With the fees and everything I did not make any money off of them. To then have to PAY paypal for tickets I no longer had…I WAS/AM furious! Not to mention the $400 I had in my account has been taken! Is there anything I can do to get my money back? I can’t afford to loose $400.
Posted: June 15, 2012 at 3:57 pm