You lose as a seller no matter what
After several “Lost item” claims from Byers’ on eBay, Followed “Advice” and
A. Gave buyer option of “Cheep ” postage, Or Tracked postage as recommended by Paypal
B: Put terms and conditions on listing stating if tracked option is not taken No responsibility for lost or damaged item’s can be taken and by bidding on my items accepted these terms..
Buyer then takes “Cheep “option item doesn’t arrive (I always have Certificate of posting) then opens item not received complaint with paypal.
When I point out to paypal that I have a; Certificate of posting, b: the terms these byres agreed to when buying my item, the conversation with paypal customer services goes
Have you got tracking information?
No the buyer wouldn’t pay for it, I have certificate of posting.
You have no tracking information?
No IV just told you that.
We have to find I favour of the buyer if you haven any tracking information
But the buyer was offered it and refused it
Well you shouldn’t have sent the item,
What about the terms and conditions on my listing?
They don’t make any difference to us!!!
Result, I lose Goods and money paypal refunded buyer with no proof the item didn’t arrive, I have proof item was postage, Counts for nothing!.
Legalized theft! And not the first time, I have never had paypal find in favour of the sellerSimilar Complaints
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Posted: September 21, 2012 at 6:13 pm