Buyer open dispute after 6 weeks and won
I have sold and item and the buyers never complained but after 6 weeks has opened the Paypal dispute: the order never received. I tried to contact the buyer but he never replied to my mail. I have re-posted the order by Registered post with all proofs of postage necessary to Paypal. i have tracked the order and have found it was waiting for collection in buyers local post office for two weeks. I have contacted the buyer again- no reply. After two weeks it has delivered to the address which was on e-bay/Paypal. I have sent a copy of Registered receipt with the buyer address, with the date of postage , with the tracking number, with my sign and with the Australia post stamp. The buyer has reported: the order has not delivered and Paypal just took my money. So this buyer has received his order twice and had money back. They wrote to me:
After careful consideration of this case, we’ve decided in favour of the buyer.
But I have provided ALL proofs of postage with necessary for buyers protection. Where is truth? How could the believe the buyer he never received it if I have Registered post copy and Australian post record about delivery?
PayPal issued refund without Buyer filing disputeSo, the buyer received the goods. Afterwards, I found out he had filed a dispute. I provided paypal the story and copy of the email from the guy showing he received everything. Paypal gave him...
Buyer won dispute after 5 wks, estimates shipping was 6-8 wksSold an item on ebay. Buyer opened a dispute saying he had never received the item. The shipping timeframe was 6-8 weeks (Canada—>Australia standard internationnal shipping) He opened his dipute after 4 1/2 weeks and...
Posted: October 4, 2012 at 6:03 pm