2 Responses to Not allowed to close my PayPal account

  1. Becky says:

    By law they have to keep the records. Read the user agreement. Seriously! Read it!

  2. Ann Jones says:

    PayPal tell me my bank will not pay them. My bank assure me PayPal have not request a payment. To settle this I paid with a debit card. Now PayPal have limited my account and will not let me close it. They want a copy bank statement and a signed photograph. Since I have paid, and because they send me emails, which I cannot reply to and the telephone people cannot deal with me, I want to close my account. What should I do? Can you help?

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