I am not allowed to close my account
I had been using paypal for about 10 years with no problems at all. I was just a buyer and rarely the seller, not in recent years anyway. However, I work on cruise ships and therefore have accessed my account from a number of different countries. I also live between 2 European countries. For that reason alone, paypal recently limited access the my account.
I was shellshocked! At first I wasted my precious time changing password and security questions as requested by them, still the account would not open. I complained twice and finally get a mail back that suddenly they needed more information. This was so ridiculous because it included scanning ID’s, looking for papers, etc. I did not want to waste more time on paypal and simply asked them to close my account for good. NO MORE ANSWERS! I am left in the open. They have my bank account details, my personal details, my credit card details and the account is still limited. I want off their system, but they ignore my requests. I tried everything to close the account but it is impossible while it is limited. I feel very unsafe leaving my personal information in the hands of this company. Luckily I had no funds in the account. I hate paypal now!
Posted: August 7, 2014 at 6:28 pm