Need advice with court case against Buyer, Ebay, and PayPal.

I sold an item on Ebay for $175 with $25 shipping for a total of $200. Ebay/PayPal provides the option to pay for shipping and ship via Ebay/PayPal. I paid for the shipping and Ebay/PayPal generated a shipping address label, which I printed out. After I printed the Ebay/PayPal generated shipping label, the buyer changed the address where to send the item, and so was shipped to the original address on file and not the new shipping address. The item had a tacking number and had a confirmed delivery to the original address and buyer, meaning the buyer got the item at his address in Florida, but not to the new address (he wanted it to go to his brother in Nebraska. The buyer admits receiving the item, but the buyer claimed “Item not Received.” Ebay sided with the buyer even though the buyer in fact got the item, and Ebay then issued the buyer a full refund. So, I am out the item and the $200. I plan to sue in small claims court against all three parties – Buyer, Ebay, and PayPal. Advice needed on the address to use to serve papers against Ebay and PayPal.

Posted: March 20, 2015 at 7:12 pm


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3 Responses to Need advice with court case against Buyer, Ebay, and PayPal.

  1. Eddie says:

    You followed procedure. Also sounds like the buyer, even though he gamed it, followed the procedures, too. Ethically he should return it, but I think your case is against eBay/PayPal because they made the decision to refund when you shipped using their system and it was delivered according to their own records.

  2. Kimber says:

    I ordered something from Ebay, paid with paypal…I have the shipping track and it says shipped to NY and delivered…I live in another state..never got package, what can I do…Thanks Grandma Kk

  3. Alex says:

    I bought an item (Cell Phone) on eBay -> Paid through PayPal -> Shipped USPS -> Never received the item. eBay closed my case, USPS too. I lost 315$. I see all over eBay messages about Money Back Guarantee or a full Refund. Is it scam or joke?

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