Account limited after 15 years of selling
Here’s one I’m sure you have all heard before. Been with eBay since US inception, been with PayPal since it’s inception. Retired from professional selling some 10 years ago but kept accounts with eBay & accounts (multiple) with Paypal.
Mostly used the eBay accounts to buy but we are moving house so want to offload some of our household stuff locally & listed items on eBay. eBay make it compulsory to include Paypal as an option for payment.
All goes well, we sell some stuff, everybody is happy they get bargains because we sell cheap.
I state on all my listings that we much prefer cash on pick up but some guy buys 2 quality bedside table with a couple of matching bedside lamps thrown in for $35 —- for some reason he pays with Paypal. All seems OK, the bloke picks up his stuff, can’t believe it’s so cheap & leaves positive feedback.
I check my Paypal account & they have frozen the funds ($35 minus commission) because they claim
1) We are new sellers & they need to verify we are legit? (after 15 years trading)
2) They need to verify the buyer has been sent the item & is satisfied with it & leaves positive feedback when this is obvious.
Firstly I reported fraudulent behavior within Paypal’s internal system stating they had stole my funds to which I received a nonsensical email reply explaining the funds were in my account but held until they verified the buyer had been shipped the item & they were happy with it. What part of positive feedback translates into “buyer is not happy”!
So I telephone Paypal & get a nice Philipino person who keeps spouting the Paypal regulations about how they are obliged, in the interests of buyer &seller to steal my money for 21 days (or longer if they see fit) waiting to see if the buyer is happy or I am a “fraudulent seller”.
Of course the nice Philipino person was not authorized to help me so he passed me on to another nice Philipino person (in Manilla) who supposedly is more senior. I asked the nice Philipino representative if he was actually in direct employ of the criminal organisation know as Paypal or simply answered the phone in Manila from a call center. Didn’t really get a definite answer on that one. Anyway end of the day the crims at Paypal have my money & the bloke who took my stuff is probably also being debited so they have double dipped.
I know it makes no difference to eBay or Paypal that my next step will be to cancel our Paypal accounts & I will discuss with my wife whether we may also just cancel our several eBay accounts after 15 or so years. Basically I just feel I should not support what this online trading company has become.
Posted: May 27, 2015 at 4:09 pm