Account hacked and shipping labels were printed
My Paypal account was hacked in June (June 14th) and used to print 5 shipping labels to Russia. One drained my Paypal account, three went after a credit card and one got my bank account. My credit card company called me moments after I received the “you have printed a shipping label” emails…what was I supposed to say to them, that I authorized the charges even though I didn’t? That card was closed that day and a new one issued.
I then called my bank and was told that the best option for dealing with Paypal was to let the charge post (I would incur an overdraft fee), dispute the charge with them, then come back with the unauthorized-use affadavit (the idea was, Paypal would complete their investigation first so it would be within their inane policy).
Signals got crossed, and I wasn’t able to submit the affadavit right away; in the meantime, Paypal found in my favor. I was finally able to submit it only a few days ago (remember Paypal had completed their investigation, I have all relevant emails).
Today, my account is limited with a negative balance; three days ago, it was in good standing with a $110 balance. So where the hell did that money go? They insist on mailing the confirmation code for proof of address, and I suspect they want some other info that they have no right to.Similar Complaints
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Posted: August 23, 2012 at 3:58 pm