Can’t access my account or get any help from Paypal
Basically i lost my debit card in a bar one night, a week later i received an email from paypal telling me that ‘owing to suspicious activity’ my account had been suspended. i was horrified and tried immediately to check my account, only to find i couldn’t log on, send an email to paypal, inquire about the account etc without the number on the lost card. i phoned paypal, after trying for about 4-5 hours to navigate their labyrinthine website to find a way to tell them of my dilemma, only to get through to a call center – after 30 minutes of bad music and more expense – where the operator, after being told of my frustration at paypal and their useless security measures, hung up on me. i don’t expect its his fault really since i can well imagine that paypal treat their workers ten times worse than their customers. am still in the position of not being able to access my account to check for fraud due to paypal’s unwillingness to give a damn about their customers’ well being or good will.
Posted: February 19, 2013 at 8:56 pm