PayPal closed my account
I have been advised by email that my PayPal account has been cancelled. I quote;
“Dear Mark K,
We have reviewed your PayPal Account and, due to the excessive risk
involved, we would like to begin parting ways in a manner that is least
disruptive to your business.
Option 1. If you owe refunds to any of your buyers, you can use the money
in your PayPal account to refund them. Click “Contact Us” at the bottom of
the page with the transaction details. We’ll send a refund on your behalf
using money from your PayPal balance.
Option 2. Money in your PayPal account will be held for 180 days. After 180
days, we’ll email you information on how to receive your funds.
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.
PayPal Account Review”
I am a respected individual, which hold a position as the General Manager of a company which is a Preferred Partner to Google
I have never been a person to push my position or standing, however, in this instance I have had to make mention. I have never been cancelled or rejected form any service provider in such a manner, with implications that I may be conducting high risk or unsavoury dealings. Because I am selling a couple of Items I own with no receipts available!!
I spoke to Mike, the service operator that I managed to speak to twice in 2 days. He was very polite, I told him on the first conversation that I just moved back from Hong Kong in April and I won’t have these receipts, as I did not keep a lot of my receipts or papers, it is an international move.
I was asked for Additional ID (proof of identity), which I supplied My US passport and My Australian Driver’s Licence for proof of address. I also followed the steps to verify my credit Card details.
The only area was the receipts (proof of ownership) On this and this alone, form what Mike told me. A risk assessment was made, I was deemed a high Risk and was told that I am No Longer Welcomed to be a PayPal client.
I have not had one complaint against me and
I was in process to finalise some other purchased when this all happened. I am a seasoned business person and this reaction from PayPal is excessive to say the least.
Posted: September 20, 2012 at 4:16 pm