I made a purchase ($377.11) about a month ago and my paypal account was charged. The next day my paypal mastercard was charged for the same amount. When talking to paypal, they refer you to their mastercard section and then the mastercard section says ‘cant help you’ and refers you back. I made a complaint to the cfpb who does nothing but parrot the response of paypal, which was more or less, we didn’t double charge you, we gave you a credit which appears nowhere on my credit card bill or paypal account statement. Needless to say, I have cancelled my paypal credit card and me and my wife will never use paypal again.
This is my story. A while ago I received an e-mail from PayPal stating that my account is blocked. The initial reason for that was stated as one of the following reasons:
- You provided information that we believe was false, inaccurate, or misleading; or
- You sent or received money that was potentially related to fraudulent activity; or
- You have more than one account with a negative balance; or
- You are in violation of the User Agreement, the Commercial Entity Agreement, the Acceptable Use Policy, or another agreement you have with PayPal.
I went point by point explaining that the information is correct, I didn’t use the account for a long while simply keeping it just in case, so, there is literally no activity for at least a year, the balance is positive and as far as I know I didn’t violate any agreements.
I am writing because I am so angry with how badly paypal deal with their customers and how they refuse to help anyone. I run an online business, teaching people and selling products. I launched a product last month, and received large sums of money, I have launched several products in the past and had no problems at all. But this, this was a different level of f*ckery on their part.
I was out celebrating my launch with my girlfriend, when I checked my phone to see I had made over $1,000 in 1 hour, I was amazed…but I didn’t log into paypal to withdraw because I was out and thought i’d just do it later…I wish I had of withdrawn that instant. Why might you ask? Because the next day, paypal froze my account.
PayPal truly lacks good security for your personnel information. My PayPal was hacked, the people who hacked my account were able to change my name, language to Chinese and we’re able to transfer 1k out of my personnel checking account. I cannot believe PayPal does not have a way to alert you that these changes are taking place!! After three days my account was credited. The person I spoke to at Pay Pal was very nice, but informed me that it happens all the time? REALLY!!! well PayPal is should NOT!! 1k may be a small amount to the CEO of PayPal, but it was all my monies for the month!! I am so mad that it is treated as ” oh well, we will make it right, it happens more then you think” attitude. I will never do business with PP again!!!!
Ok I dont use paypal much but never had a problem until last week. My son wanted something from Minecraft and I paid for it using paypal. three days later my acct. was drained. Spoke to paypal who investigated after a week long investigation they said everything happened from my ip address so I must have made these charges. Well I did virus scans thinking i had been hacked but I hadnt. Did my own investigation and the charges that I didnt make not only came from another ip adress but another internet provider. When I called paypal back they wouldnt do anything said that my investigation must have been wrong. Went to my bank and they looked into it and refunded my money in two days time. Paypal wont cancel my acct because i have a negative balance so I cancelled my cards and put a permanent block on my acct. Paypal cant rip me off again. In conversations with the banks fraud department they said that anyone who looked at the
We Sell Mostly Fine Jewelry on eBay. These are clearance items from our store. This carries a lot of risk and I trusted eBay
I Did my best to be an honest seller and always be as descriptive as possible. Since most of our items were new, this wasn’t to difficult. I sold a Fold out Sterling Locket…. and what proceeded after that has become an out of control Situation as i have ever been exposed to.
First, I have personally had an account on ebay since 1999. I have been handling the stores account for almost 3 years and have taken it from a piddely trickle and under 300 feedback to over 1500 positive feedback and a 30 thousand gross annually.
So a bid was placed on my item early in the week. This particularly item sold on a Sunday. A Buyer won my item but didn’t pay for 5 or 6 days. An un-paid item case went into effect (automatic on our account) and we were paid on the morning of day 6. I prepared