PayPal makes clear mistake and denies it

Paypal sent a vendor the wrong address for me even though I am verified for years at another. Called and emailed paypal only to be ridiculed and told no way paypal could do that. I have the notice sent from paypal service with wrong address. Then vendor would not send item to my address since paypal said i lived elsewhere. Would not have been so bad except the people on the other side of the phone were rude, not knowledgeable and hard to understand.


Was promised my account would be fine, then PayPal shut me down

After years of loyalty, PayPal limited my Premier account. I called and was reassured that everything would be fine if I would just send a few things in, but they kept requiring more documents. I complied as much as I could, but they seemed determined to close my account. In retrospect, I regret speaking to the friendly customer service representatives, whose motives I question, whether they were simply being nice in order to extract enough information from me before slamming the door in my face. If that’s the company I deal with, I don’t want any part of it.


Horror story with Paypal

I would like to share with you my bad experience with Paypal.
I have purchased a dress from India which I paid through Paypal believing that it was the safest way to do and that I was genuinely protected.
The dress was received on time but it was not the same design and color and it also had stains on it. I immediately contacted the seller by email who advised to return the dress by courier and he will refund the money. I believed him and returned the dress by courier incurring more expenses. The refund was never received and although I tried to contact the seller again, I never heard again from him. On the other hand, I was advised by the courier agency that the dress was received and signed by the seller.
It was then that I contacted Paypal to open a claim against the seller. They sent me instructions how to do so and a claim was opened. After a few days I received an email stating that “the claim was not


PayPal failed to use correct funding source

I made an online purchase and selected paypal to process transaction. Default option was my bank account, but direction on screen paypal says:
“PayPal will use your MaserCard Car *-**** to fund this transaction if your bank does not have enough funds.”
So I continued with transaction. Later on that week the default account went into negative causing a $45 NFS fee from my bank. I contacted paypal and they quoted some info from there site. I responded with a screen shot of a second transaction from same online retailer and same PayPal account showing these exact words. They replied with more BS which does not support there claim. I replied

“Original questions remains. How could this happen, the bank account did not have the required balance, instead of the backup source being used, the account went into negative. Thereby casing a $45 dollar NSF fee. The system or website design is faulty and


PayPal Sucks for Holding Seller Funds

I have been selling on eBay since 2000, but I’ve been in and out of it. I have been a PowerSeller and all that good stuff. Working on eBay is like a second nature to me.

My newest account was created in 2010. Honestly, I haven’t been using eBay a great deal because of the way they changed once they started getting greedy.

At any rate, I sold an expensive cell phone recently and I sold one back in 2010, lol. All my transactions have positive feedback. When I went to sell my $1,500 computer today, they “held” the funds that the customer gave me and expected me to come out of my pockets with shipping money for a computer. They expected me to be okay with my money being in limbo and my product being gone…until they say so?

WOW! There was no way I was shipping out my personal computer like that, and I think it’s ludicrous for them to feel as if they have the right to hold the funds


Need help with my PayPal account

I love this site! Wish I’d found it months ago. :) I hate Paypal with a passion, and found myself on this site after Googling around trying to find a solution to my problem. I wondered if this is one you’ve heard before?

In a nutshell, I used Paypal for a few years to accept payments for my (very small) business. Since 2011 or so everything went great. Then about halfway thru 2013, a customer disputed a large payment unfairly, and Paypal decided against me (surprise.) I immediately canceled debit cards and bank accounts that were linked to my Paypal account, and opened new ones etc just as the instructions on this site say to do. So far its kept them from stealing my money. At one point I logged in and was somehow able to cancel my Paypal account entirely. BUT – I just realized I made a horrible mistake,


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