I recently received out of the blue an e-mail informing me that both my PayPal account and my PayPal Mastercard had been locked.
Upon calling PayPal customer support, support representative Mario explained that my account had been locked and he could not provide me any information for privacy reasons. I explained that this involves MY PRIVACY if there is purported suspicious activity and I need some guidance as to how to resolve the matter. I was told to go get a subpoena. As an attorney, I explained the subpoena process is not the best option to leave a customer considering there is no information to support filing an action with a request for a subpoena since they provide no information whatsoever as to what information led to the decision. Would I be requesting all documents and correspondences related to my name for the entire history of PayPal? Is that the sort of document request they want their counsel to parse through?