Ok I dont use paypal much but never had a problem until last week. My son wanted something from Minecraft and I paid for it using paypal. three days later my acct. was drained. Spoke to paypal who investigated after a week long investigation they said everything happened from my ip address so I must have made these charges. Well I did virus scans thinking i had been hacked but I hadnt. Did my own investigation and the charges that I didnt make not only came from another ip adress but another internet provider. When I called paypal back they wouldnt do anything said that my investigation must have been wrong. Went to my bank and they looked into it and refunded my money in two days time. Paypal wont cancel my acct because i have a negative balance so I cancelled my cards and put a permanent block on my acct. Paypal cant rip me off again. In conversations with the banks fraud department they said that anyone who looked at the
We Sell Mostly Fine Jewelry on eBay. These are clearance items from our store. This carries a lot of risk and I trusted eBay
I Did my best to be an honest seller and always be as descriptive as possible. Since most of our items were new, this wasn’t to difficult. I sold a Fold out Sterling Locket…. and what proceeded after that has become an out of control Situation as i have ever been exposed to.
First, I have personally had an account on ebay since 1999. I have been handling the stores account for almost 3 years and have taken it from a piddely trickle and under 300 feedback to over 1500 positive feedback and a 30 thousand gross annually.
So a bid was placed on my item early in the week. This particularly item sold on a Sunday. A Buyer won my item but didn’t pay for 5 or 6 days. An un-paid item case went into effect (automatic on our account) and we were paid on the morning of day 6. I prepared
Here’s one I’m sure you have all heard before. Been with eBay since US inception, been with PayPal since it’s inception. Retired from professional selling some 10 years ago but kept accounts with eBay & accounts (multiple) with Paypal.
Mostly used the eBay accounts to buy but we are moving house so want to offload some of our household stuff locally & listed items on eBay. eBay make it compulsory to include Paypal as an option for payment.
All goes well, we sell some stuff, everybody is happy they get bargains because we sell cheap.
I state on all my listings that we much prefer cash on pick up but some guy buys 2 quality bedside table with a couple of matching bedside lamps thrown in for $35 —- for some reason he pays with Paypal. All seems OK, the bloke picks up his stuff, can’t believe it’s so cheap & leaves positive feedback.
For the past 3 months, each month, I have had to call Pay Pal Credit on my account. I originally tried to set up auto debit monthly payments. Since my first attempt to set up these payments, I have had difficulty doing so.
Originally, somehow I ended up with 2 Pay Pal credit accounts. When Pay Pal merged the 2 accounts, it created confusion with their computer payment system, and somehow their computer system failed to merge, or recognize, that I now had only one account. Each of the past 3 months I have called Pay Pal Credit CS to complain about their computer system, and to quit sending me late notices since my account was set up on auto debit payments. Once again I received a call with a voice message saying I was late with my $35 payment.
I bought 800 ebay gift card and trying to buy a computer on ebay. And I put the shipping address wrong and had to cancel the order. Then these 800 just gone!!! Paypal said they had refunded them back to the card but since then I can’t purchase anything by using these 800 dollar gift card on ebay. I tried every suggestions they gave, change different browsers, clean the cookies, wait, they doing security check on me again and again and it just doesn’t work. And whenever I ask for a supervisor to answer my call, it never go through. Yes it is my fault to put the wrong shipping address in the beginning, it happens. And they should be able to fix that.
Ebay gift card is actually paypal’s product, so ebay said I should find paypal, and paypal will kick me to ebay. They put me on hold forever. After keep trying for 6 days, I just want my money back!! So I file a claim to Amex because I bought these card with amex credit
I’m just another person Paypal screwed over. I saw your link “share your story” so here I am. This happened years ago. I started off selling on ebay and eventually created a website and used paypals backend merchant account (the API where i could have my own checkout system) and the money still goes into my paypal account. It became my main business account and I bought things from it, paid vendors, received payments, etc. A full fledged business account.
Out of the blue, with NO warning, I logged into my account one day and saw they held $30,000. Yes, I was dumb and kept over $30k in the account. Again, it was my business account I used to run a business.
I finally got a hold of a “risk manager” and she explained that they are holding this money for 6 months and ALSO taking 20% off every payment that comes in to put in a reserve account. The money is held until no activity occurs for 6 months.